– David Melicson –
[email protected] 647 580 7430
A problem solver with IT hard skills and customer service soft skills.
– Experience –
Tucows/ExactHosting
Helped create the new hosting brand by developing tools, designing pages, and contributing external and internal documentation. Supported cPanel and Plesk websites using Zendesk and WHMCS.
Tucows ➠
Ingram Micro Cloud/Softcom
An IT professional with proven success as a level 2 technical support agent. Helped customers implement and support cloud infastructure. Trained new associates and contributed to troubleshooting documentation.
Ingram Micro Cloud ➠
Digidab
Configured web hosting, servers, and domains for installation of the websites and supporting technologies. Used HTML5/CSS3/PHP/Javascript and content management systems for website development.
Digidab ➠
– Education –
Coursera and Code Academy
Researched, maintained and continued relevant education in the ever-changing technology landscape.
Sheridan Science and Technology
Internet Communications Technology
Trained extensively on the internet protocol suite.
Computer Systems Analyst
Resolved information technology problems through the application of systematic approaches and diagnostic tools.
Sheridan School of Business
Business Administration and Marketing
Learned about dynamic marketing solutions to an organization’s unique business challenges.
-Extracurricular-
Sea
Amateur scuba diver
Fisherman
Reef tank enthusiast
Land
Motorcycle rider
Roadtripper
All season camper
Air
Flight school student
World traveler
Willing to go above and beyond!